Casework, the website and outreach on one constituent record — so the office isn't copying between systems.
Built for elected offices.
Website, inbox and outreach share one constituent. No exports, no duplicate lists.
A petition, survey or contact form on your site. It creates or updates a constituent record, consent included.
Live petition
Signatures sync to constituents automatically — casework opens when someone needs follow-up.
2,847 signatures · 412 new this week
It lands in the shared inbox. Assign it, reply, keep the thread. Nobody is forwarding emails around the team.
Email or SMS from the same record when there's something to say. Replies come back onto the case.
Spring constituency survey
ScheduledPreview
Dear {{first_name}}, we're gathering views on local transport — reply in one click from the same record your casework team already holds.
Pick a problem. See the tool.
Automatic triage
Inbox routing
From @nhs.net
Urgent casework
98%Subject contains “housing”
Housing queue
91%No rule matched
AI suggests: General
Suggested14-day trial · hello@casebase.org.uk
Triage, campaign grouping and surgery — one shared inbox.
Pothole filled? Message that street — not a ward blast.
Spring constituency survey
ScheduledPreview
Dear {{first_name}}, we're gathering views on local transport — reply in one click from the same record your casework team already holds.
Cases, constituents, tags, folders, attachments.
Keep the old system live while we verify.
Sign in. History is there. Mail still flows.
Hosted in London
Constituent records stay in the UK
Encrypted
In transit and at rest
AI cannot send
A person still has to press it
You remain the controller
A DPA is ready when you need it
The website and outreach, or the full desk. Monthly, per office, ex VAT.
14-day trial after the MP says yes.
See everything that's includedEngage
ex VAT · billed monthly
Casework Suite
ex VAT · billed monthly
And if it's not covered here, our team is !
UK MP offices. Engage covers the website, email and SMS. Casework Suite adds the shared inbox, letters, organisations, reporting and the rest of the office tools — still on the same constituent records.
Start a trial, or book a demo and we'll walk through it with you.