Step 01
Export & map
We take an export from your current system — Caseworker MP, spreadsheets, or wherever your casework lives today — and map every field. Cases, constituents, tags, folders and attachments.
Fundable through your IPSA office budget
Less adminStronger engagement
The tools you need to spend less time on admin and more time on your constituents. One platform for casework, outreach, surveys and petitions through your MP's website — and the reporting your office manager actually needs.
14-day free trial · starts after MP approval
Casework triageSmart reply draftsEmail campaignsSMS outreachMP website builderMap carvingConstituent CRMTeam inboxesAI routingParliamentary reportingIPSA-fundableCasework triageSmart reply draftsEmail campaignsSMS outreachMP website builderMap carvingConstituent CRMTeam inboxesAI routingParliamentary reportingIPSA-fundable
Engagement tools
Reach constituents where they are
Features
Your MP site feeds the office, not a spreadsheet
- Drag-and-drop pages with your branding
- Petitions and forms with consent built in
- Hosting and domain management included
mpname.org.uk/petitions/local-hospital
Live petition
Save our local hospital A&E
Signatures sync to constituents automatically — casework opens when someone needs follow-up.
2,847 signatures · 412 new this week
AI tools
AI that supports your team — not replaces it
Features
Reply drafts in your office tone
- Drafts grounded in the conversation history
- Adjust tone before sending
- Nothing sends without human approval
Smart reply
Constituent wrote about NHS waiting times. Draft ready in your office tone:
Thank you for writing about your mother's referral. I have contacted the trust on your behalf and will update you when I hear back — usually within ten working days.
Insert draftEdit & sendDiscard
Inbox tools
Casework your whole office can run on
Features
One shared inbox for the whole office
- List, thread and constituent context on one screen
- Assign, tag and track status per case
- Inbound email and web forms in one place
Tools for office managers
Run the office as smoothly as the casework
Features
Leave requests without the email chain
- Annual leave, sick leave and custom absence types
- Pending approvals queue for managers
- Team calendar shows who is in and out
Leave & absence
Sam Taylor
Annual leave · 24–28 Jun
Priya Shah
Sick leave · Today
James Wright
Constituency visit · Fri PM
Team calendar and allowance balances — approve in one click.
Switch guarantee
We handle the migration.You keep the office running.
Moving casework platform is the part every office dreads. Our switch guarantee means we own the technical lift — your team stays on casework, not CSV files.
- Dedicated migration support — not a ticket queue
- Cases, constituents and correspondence verified before go-live
- Parallel running until your office signs off
- No charge for standard platform migrations
Step 02
Parallel running
Your team keeps working in the old system while we load and verify data in CaseBase. No gap in service while we check everything matches.
Step 03
Cutover when you're ready
Sign in to CaseBase with history in place. Correspondence keeps flowing — zero lost emails, zero panic Monday morning.
Still exploring?
Not ready to make the move — but want to learn more?
Start a 14-day free trial and set up your office at your own pace, or arrange a call and we'll walk you through how CaseBase fits your team.
Trial starts after MP approval · no commitment to switch
Pricing
Two packages. One constituent database.
Start with outreach or run the full office — both plans include a 14-day free trial after MP approval, then billed monthly and fundable through your IPSA office budget.
14-day free trial
Ex VAT · cancel anytime
Engage Tools
£39/ month
Website, email and SMS campaigns for your office.
- MP website builder
- Email and SMS campaigns (Engage)
- Constituent lists and consent
- Campaign analytics
- Team access for your office
Full Suite
£120/ month
Full casework inbox plus Engage — for teams who need everything in one place.
- Everything in Engage
- Shared casework inbox with triage
- Smart reply assistance
- Call centre and organisations
- Tasks, leave and reporting
- Priority support
Parliamentary offices
Built with the people who run them
“The automatic triaging is a game-changer — correspondence lands in the right place without me spending hours creating cases at the start of every day.”
“Unlike other software, CaseBase is actually built to engage with constituents. Targeting letters and emails is easy, and I can run surveys and petitions straight through the MP's site.”
“The campaign tools make tailored bulk responses effortless, and I can see previous correspondence before I reply — I'm not guessing what we've already said to someone.”
“The reporting tools actually give me useful data — not vanity metrics. I can spot issues early and see where the office might be heading before it becomes a problem.”