Less Admin.
More Impact.
Build your MP website with news, surveys, petitions and an interactive constituency map. Run newsletter and SMS campaigns. Manage casework in a shared inbox with automatic triaging and smart reply — built for how Westminster offices actually work.
Your public site, campaigns and casework — connected
CaseBase is not a generic CRM. It is an MP website builder, a campaign studio for email and SMS, and a casework system with triaging and smart reply — so constituents get consistent answers and your team stops re-keying the same details across tools.
MP website builder
Drag-and-drop pages with news, surveys, petitions, an interactive constituency map, contact forms and email signup — all tied back to your office.
Newsletter & SMS campaigns
Plan and send email and text campaigns from one builder, with lists and consent aligned to the same constituent records you use for casework.
Casework inbox & triage
Mail lands in a shared workspace with routing rules and queues, so threads have owners and handovers do not mean starting from zero.
Smart reply, same history
Get in-context drafting help for serious casework — while everyone in the office sees one timeline from first contact to closed case.
What you get in CaseBase
A proper constituency website, professional campaign tooling for email and SMS, and casework software with triaging and smart reply — designed together so site sign-ups, outreach and mailroom traffic stay in sync.
Visual MP website
Build pages with blocks for news, surveys, petitions, quick links, voting record, written questions, an interactive map and more — without handing control to an agency every time you need a change.
Email & SMS campaign builder
Create newsletter and text campaigns from the same platform as your site and inbox, with subscription preferences and consent carried through properly.
SMS where you need it
Reach people who respond better to text, using the same constituent lists and governance you rely on for email — not a separate spreadsheet bolt-on.
Casework inbox & triage
Automatic routing sends inbound mail to the right queue or owner, cuts duplicate handling and keeps a single thread everyone can see.
Smart reply assistance
Draft and refine responses faster with suggestions tuned for casework — a boost for busy teams, not a replacement for judgment.
Campaigns & casework linked
Petitions, surveys and site sign-ups feed the same constituent layer your caseworkers use, so you are not reconciling three systems after every surgery.
Hey, I'm Will.
Working in an MP's office, .
Modern ticketing systems weren't equipped for the uniqueness of MP offices. And, the current systems are stuck in the stone age. Most offices we're using one system for casework, another for managing invites, missing opportunities to connect with their constituents.
I began building CaseBase because I wanted one place where the whole office could see the same history — who said what, what we've promised, and what still needs doing — whether that started on the website, in a campaign or in the inbox. Less time fighting the tools, more time on the work that actually matters.
Despite calls to increase staffing budgets, IPSA is not ready to move yet. That means it's even more important to ensure our offices have the tools they need to run as efficiently as possible.
If that sounds familiar, I'd love you to try what we're building — and tell us what we've still got wrong.
Will
Founder, CaseBase
Inbox, campaigns and website — one platform
CaseBase is built for MPs' offices: casework in a shared inbox, professional email and SMS outreach, and a public site you control — without stitching tools together by hand.
Smart casework
Constituent mail lands in a shared workspace with routing rules, clear ownership and a full thread history — so handovers and busy weeks do not mean starting from zero.
- Automatic triaging sends messages to the right queue or caseworker
- Draft responses in your members tone quicker with smart reply
- Everyone sees the same case from first contact to resolution
Connect with your constituents
No more "which system do you use for your mailing lists". Keep your constituents engaged with newsletters, petitions and surveys, all tied back to your office.
- Newsletter sends with the guardrails political offices need
- SMS for residents who respond better to text
- Petitions and surveys on your site feed the same audience layer
MP website builder
Drag-and-drop pages with blocks for news, surveys, petitions, an interactive constituency map, contact forms and more — so your public presence stays current without a separate agency retainer for every tweak.
- News, quick links, voting record and written questions in one toolkit
- Sign-ups and contact messages flow into the same system as casework
- Theme and navigation you control from the office
Plans for parliamentary offices
Plans that fit how your office works
We keep pricing straightforward: one workspace for your site, campaigns and casework. Tell us your team size and we'll share a clear quote — no surprise add-ons for core features.
£30/month
Typical for a single MP office — we quote from team size, channels and support needs.
- MP website builder (news, surveys, petitions, map & more)
- Shared casework inbox with triaging
- Newsletter & SMS campaign builder
- Constituent records aligned across site, mail and campaigns
- Email support and onboarding help
£100/month
For party groups, larger teams or bespoke integrations and SLAs.
- Everything in Office, scaled to your structure
- Priority support options
- Procurement-friendly terms where required
- Discovery session to match how you work today
Frequently asked questions
Straight answers about the website builder, campaigns, casework, data and how we work with offices.
MPs’ offices and teams that want a proper constituency website, professional email and SMS campaigns, and casework tooling with triaging and smart reply — without stitching together five different products.
Yes. There is a visual site builder with blocks for news, surveys, petitions, an interactive constituency map, contact forms, voting record, written questions and more. You control content and layout without starting from scratch each time.
No. CaseBase is designed to sit alongside the mail and systems you already use, while giving you a shared casework workspace, campaign builder and public site. Exact integrations depend on your setup — we are happy to talk it through.
Yes. The campaign builder covers newsletter-style email and SMS, with lists and consent aligned to the same constituent records you use elsewhere in CaseBase.
Constituent data and marketing consent are first-class: we treat unsubscribe and subscription state seriously across site sign-ups, campaigns and casework. Details are summarised in our privacy policy; we can also provide more under NDA for procurement.
Yes. Shared visibility, triage rules, assignments and a full thread history are core — so casework does not depend on one person’s mailbox or spreadsheet.
We usually start with a short discovery (how you work today), then a phased onboarding: data, training, and go-live with support. Timelines depend on team size and complexity.
Pricing is based on your office’s needs (seats, volume, support). Scroll to the pricing section on this page for our plans, or email us for a tailored quote.
Ready to power up your office?
Email us and we'll follow up, or request a short demo to find out how we can help your office.