Skill · Caseworker, Constituency support, Parliamentary researcher
How to send a bulk letter
Write one letter, build the audience from a list, ward or tags, get it approved, then download every copy to print.
New letter
Case · Priya Shah · Housing disrepair
Step 1
Start the letter
Open Engage, then Letters, and choose Quick letter. If the letterhead is not listed yet, add it under Settings → Letters before you write.
Step 2
Choose who receives it
Under To, build the audience from a saved list, a ward, a tag, or people you pick. The preview shows who will get a copy. Under Letterhead, choose the paper it prints on.
Step 3
Write it once
Add the subject and the letter under Content. Type {{ where a name or address should change on each copy, and set the Signature.
Step 4
Approve, then download
Choose Submit for approval. An admin or the MP approves it. On the print step, download one PDF per recipient, or Download combined PDF for the whole run.
Related guides
The first morning after your data moves
After an overnight move, check that people you already know, their cases, and the new morning post are where the office expects them.
How to set up a surgery
Create a surgery with timed slots, book a constituent from their case, and print the sheet for the MP.
How to reply to a campaign
Reply once to every boilerplate campaign email, and read the ones where a constituent added their own words before you send.